Effective from Launch:
Thank you for choosing Lulichat — a smart communication tool designed to help Nigerian businesses connect with customers and teams more efficiently.
By signing up or using Lulichat, you’re agreeing to the terms outlined below. Please take a few minutes to read through them.
1. Your Agreement With Us
When you use Lulichat, you’re entering into a simple agreement with us to use the platform responsibly, respectfully, and within the limits of the law.
If you disagree with any part of these terms, kindly don’t use the service.
2. Who Can Use Lulichat
To use Lulichat, you must:
- Be at least 18 years old
- Provide accurate information when registering
- Use the platform for lawful business or professional purposes
3. What You Can Expect From Us
We’re committed to giving you:
- A user-friendly and secure communication platform
- Tools to manage customer messages, automate replies, and streamline internal chats
- Support when you need help
While we work hard to keep the platform running smoothly, occasional downtime or updates may happen. We’ll do our best to keep you informed.
4. Your Responsibilities
Here’s what we expect from you:
- Keep your login details safe
- Don’t use Lulichat for spam, fraud, harassment, or illegal activity
- Respect the privacy and rights of others
- Don’t copy or try to break into the platform’s code
Violating these terms could result in a warning, account suspension, or termination.
5. Your Content
Anything you upload or send through Lulichat is your content, not ours. We don’t claim ownership. But to operate the platform, you give us permission to:
- Store your messages and files securely
- Process your data to improve your experience
- Use anonymized data for analytics (nothing personally identifiable)
We’ll never sell your information or read your messages without a reason.
6. Pricing & Payments
Lulichat offers free and paid plans. Paid features will be listed on our website. If you choose a paid plan:
- You agree to pay the applicable fees
- Subscriptions may auto-renew unless you cancel before the next billing date
- You’re responsible for keeping your payment info up to date
No hidden charges — ever.
7. Data Security
We take your privacy and security seriously. Lulichat uses encryption and standard protection methods to keep your communication safe.
Still, we recommend avoiding the sharing of highly sensitive personal information through chat (e.g., bank PINs).
8. Cancellation & Termination
You can cancel your Lulichat account anytime. Simply go to your account settings or contact us directly.
We reserve the right to suspend or close accounts that violate these terms or are inactive for long periods.
9. Limitation of Liability
We do our best to provide a reliable service, but we can’t be responsible for:
- Any data loss beyond our control
- Interruptions caused by third-party services or the internet
- Any damages or losses resulting from how you use the platform
Please use Lulichat wisely and always back up important data.
10. Changes to These Terms
We may update these terms from time to time to reflect platform changes or legal updates. If that happens, we’ll notify you via email or in-app notice.
By continuing to use Lulichat after changes are made, you agree to the updated terms.
11. Need Help?
Do you have questions, feedback, or complaints?
Reach out to us at: support@lulichat.com
We’re always happy to assist.
Thanks for choosing Lulichat — we’re here to support your growth and communication every step of the way.
