AI chatbots are everywhere. From WhatsApp and Instagram to websites and customer portals, businesses …
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Digital TrendsTech & Innovation
The AOT 7.0 Spotlight: LuliChat’s Impact on Business Communication
Art of Technology (AOT) Lagos 7.0 brought together founders, innovators, policymakers, investors, and business …
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Customer expectations have changed. Today’s customers want fast, convenient, and personalized support and they …
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In today’s fast-paced business environment, African SMEs face the dual challenge of managing customer …
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Small businesses in Nigeria face challenges managing clients, support requests, and internal communication. Disconnected …
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The Nigerian commercial landscape is undergoing a monumental, yet often invisible, revolution. It is …
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Always Online, Rarely at Peace It’s 4:36 PM. WhatsApp pings. Then a DM. An …
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In 2025’s fast-paced digital economy, customer expectations have evolved. People no longer just want …
