Art of Technology (AOT) Lagos 7.0 brought together founders, innovators, policymakers, investors, and business leaders at the Landmark Event Centre for two days of conversations around the future of technology and digital growth in Nigeria.
Among the various exhibitors showcasing solutions across fintech, e-commerce, data, and emerging technologies, LuliChat recorded consistent traffic from business owners seeking practical ways to improve customer communication, automate repetitive tasks, and reduce response time across multiple platforms.
Many visitors approached the booth initially out of curiosity, but they stayed because the live demonstrations addressed challenges they were currently experiencing, from managing scattered WhatsApp and Instagram inquiries to handling high-volume support messages without adding extra staff.
This recap highlights what happened at the exhibition, what attendees learned during the demos, and why LuliChat’s presence resonated with many SMEs and enterprise teams.
Strong Engagement Throughout the Exhibition
During the event, a steady flow of visitors from different sectors, e-commerce, logistics, fintech, hospitality, education, and service businesses, stopped by the LuliChat booth to understand how the platform could fit into their workflow.
While many exhibitors showcased impressive solutions, it became clear that a large percentage of attendees were actively looking for better ways to manage customer conversations. This aligned perfectly with LuliChat’s value proposition, making the booth a natural point of interest for those handling daily inquiries across multiple channels.
Visitors didn’t just ask surface-level questions; they wanted to understand how:
their teams could use a unified inbox,
AI could help reduce workload without losing personalization,
automation could streamline repetitive communication, and
customer support could be scaled without increasing labor cost.
The interest came organically from the relevance of the problem, not from over-hype.
What Businesses Saw During the Live Demos (And Why It Resonated)
The LuliChat team conducted live walkthroughs throughout both days of the event. These practical sessions helped visitors connect the features directly to problems in their existing operations.
Key highlights from the demos:
Unified Omnichannel Dashboard: Attendees appreciated seeing WhatsApp, Instagram, Facebook Messenger, website chat, and call center conversations displayed in one place.
Localized AI Conversations: Many visitors were surprised that LuliChat’s AI could understand Nigerian-style communication patterns — including common phrases, negotiation language, and informal tones.
Automation Workflows: Business owners were interested in automating onboarding messages, FAQs, routing rules, ticket creation, and follow-ups.
Integrated Call Center Support: Adding voice support within the same platform stood out as a major advantage, especially for SMEs and agencies managing customer calls.
The demos were hands-on, simple, and not rushed. Visitors could ask questions freely, test features, and explore real scenarios their businesses handle every day.
Feedback From Booth Visitors
The feedback received during the exhibition reflected genuine interest. Some comments from attendees included:
“This will help our support team reply faster.”
“So I can manage Instagram and WhatsApp together? That’s what I need.”
“The automation part makes a lot of sense.”
“I didn’t know a Nigerian platform offered this level of communication management.”
Several visitors even returned with colleagues or team members so they could understand the platform directly from LuliChat staff.
A Platform Built for Growing Nigerian Businesses
Many SMEs and mid-size businesses at the event related deeply to challenges such as:
managing large numbers of customer messages daily,
responding to inquiries late because multiple channels were scattered,
lack of tracking for customer history,
slow manual processes,
inconsistent communication from staff.
The discussions at the booth made it clear that Nigerian businesses are looking for simpler, faster ways to handle communication without hiring large support teams.
LuliChat’s features – unified messaging, multi-agent support, automation, localized AI, analytics, and affordability — offered a practical answer to these pain points.
Driving the Conversation on Smarter Business Communication
The exhibition also created room for broader discussions around:
how conversational commerce is shaping digital sales in Nigeria,
why personalization matters in customer service,
how businesses can shorten their response time,
and the role of automation in helping SMEs scale sustainably.
LuliChat contributed to this conversation by demonstrating real use cases from Nigerian businesses already using automation to manage inquiries faster and more efficiently.
LuliChat’s exhibition at AOT Lagos 7.0 offered a strong opportunity to engage business owners, answer real questions, and demonstrate how smart automation can reduce workload while improving customer experience.
The event highlighted a growing trend: Businesses in Nigeria are becoming more intentional about how they communicate. Tools that centralize conversations, automate routine tasks, and support team efficiency are no longer optional, they are becoming essential for business growth.
By participating in AOT 7.0, LuliChat strengthened its connection with the tech ecosystem, showcased its capability to handle multi-channel operations, and reaffirmed its commitment to helping African businesses scale with intelligent communication tools.
Ready to explore how LuliChat can streamline your customer communication?
👉 Visit www.lulichat.com to sign up or request a free live demo. 👉 Follow LuliChat on social media for updates, tutorials, and community insights. 👉 For business partnerships or integrations, contact the LuliChat team via the website.
Victor Adeleye is a versatile professional with expertise in software development, content writing, and SEO. Passionate about crafting user-friendly digital solutions, he specializes in React, WordPress, and frontend development. With a keen eye for design and data-driven insights, Victor combines technical skills with creative problem-solving to deliver impactful results.
